Q & A

1. What payment methods do you support?
We accept direct payment via paypal and payment after recharging the wallet.

2. Does the product price include shipping costs?
The price page of each product will display the specific price of the product. The price does not include shipping. You will see the specific amount of shipping at checkout.

3. How long is your delivery time?
We cooperate with many logistics companies to provide fast, safe and reliable delivery services. The specific delivery time will vary depending on the product and delivery address you select. Usually it is 5-7 days.

4. What is your return and refund policy?
You can apply for a return based on the following conditions:The product has quality problems/The product does not match the description/Product missing/
Please contact service@dcpdropship.com to apply for a refund within 30 days after receiving the goods and provide relevant proof.
Returned items need to be well packaged and unused. Refunds are usually issued immediately upon receipt of returned goods and inspection.

5. Do you support Place orders in bulk?
Yes, we support bulk orders. When there are a large number of orders, you can use the batch order import function.(Only for users who recharge in advance)
Download the template form, fill in the relevant information, and send the form to our exclusive email service@dcpdropship.com. The email subject is: Buyer ID+Bulk Orders.
(The items with background color in the template form are required, the buyer ID is your ID on the Dcpdropship website; the SKU and sales unit price are the product information of the Dcpdropship website)

6. Is your website safe?
We attach great importance to the security of our website and adopt advanced security technology to ensure the safety of your personal information and payment information.

7.How to successfully place an order?
How to successfully place an order
1. After passing the registration application, you will be qualified to place orders.
2. Select the appropriate product to place an order. You can choose to pay directly with PayPal or pay with wallet recharge.
3. After receiving the order confirmation information, your order will be dispatched as soon as possible.

For more questions, please contact us via email: service@dcpdropship.com